Self Pay Cash Register Buying Guide

With the ongoing global movement towards cannabis legalization, the cannabis industry is witnessing a revolutionary transformation. In this wave of change, a new retail experience is rapidly emerging: cannabis self-service kiosks.

Recently, a technology company named "GreenTech" has launched a groundbreaking cannabis self-service kiosk in California, offering cannabis consumers an unprecedented level of convenience and innovation. This self-service kiosk is designed similar to traditional self-checkout counters but is specifically tailored for the sale and distribution of cannabis products.

Christopher Smith, CEO of "GreenTech," stated, "We believe that cannabis self-service kiosks will be the future of cannabis retail. Not only does it provide consumers with a more private and convenient shopping experience, but it also helps retailers improve efficiency and reduce labor costs."

Convenient Operation

Using the cannabis self-service kiosk is straightforward. Customers simply need to undergo identity verification and then select the cannabis products they wish to purchase. The kiosk is equipped with intelligent recognition systems to ensure compliance with local regulations and offers a range of additional services and product options. It features highly intelligent recognition systems capable of automatically identifying different types of cannabis products and ensuring compliance with local laws and regulations.

In addition to selling cannabis products, this kiosk also provides a range of additional services, such as the sale of cannabis accessories, health consultations, and product recommendations. Furthermore, customers can also purchase cannabis-related accessories and gifts, such as straws, mouthpieces, and T-shirts, through the kiosk.

Smart Technology

The cannabis self-service kiosk adopts highly intelligent technologies such as identity verification systems, product recognition systems, and payment systems to provide consumers with a secure and convenient shopping experience. Moreover, the kiosk offers health consultations and product recommendations, providing consumers with more choices.

Emily Jones, Chief Technology Officer of "GreenTech," said, "Our goal is to leverage the latest technological innovations to bring more intelligent and convenient retail solutions to the cannabis industry. We believe that cannabis self-service kiosks will become an essential tool for cannabis retailers, creating more business opportunities and profits for them."

Market Prospects

Currently, this cannabis self-service kiosk has been piloted in multiple cannabis retail stores in California and has been warmly welcomed by consumers. It is reported that the company plans to expand the deployment of this kiosk to more cannabis legalization states in the coming months to meet the growing market demand.

In summary, the introduction of cannabis self-service kiosks signifies a significant step towards modernizing cannabis retail. With the continued popularity of this new retail format, cannabis consumers will enjoy a more convenient and secure shopping experience, while cannabis retailers will stand out in the competitive market, capturing more market share and profits.

As the self-service kiosk industry expands, offering more choices to potential technology users, the growth in product supply now requires users to consider a broader range of options before deciding on which solutions to invest in. With improvements in customer engagement technologies, many businesses and organizations are discovering the benefits of self-service kiosks. From public libraries seeking to offer unattended services to retailers wanting to serve more shoppers with fewer staff, and utility companies interested in providing bill payment options after hours, the applications are diverse. In addition to large merchants, supermarkets, and transportation hubs that have used self-service technology for decades, many small retailers and organizations are now finding that self-service kiosks provide a great way to extend service hours with less managerial cost than traditional customer-facing options.

1. Hardware and Software Selection: One of the most critical decisions when planning for self-service terminals is the selection of hardware and software, which can be chosen together or separately. As kiosk technology has evolved over the years, many hardware providers have expanded into software development and vice versa. As interactive features have expanded, hardware providers of self-service terminals have recognized the need for software expertise. Many self-service terminal manufacturers find that this dual function enhances their ability to meet customer needs as they have more control over the entire project. The advantage of choosing both hardware and software from the same company is the assurance that the selected software will work seamlessly with the hardware.

2. Performance Management: Kiosks are used to manage a variety of tasks for businesses and organizations, such as registering personnel, accepting product orders, and answering queries. Once you have decided which functions your kiosk will perform, you will need a system to monitor the execution of these functions. For example, touch screens, keyboards, barcode scanners, and printers must be maintained. If the self-service terminal generates tickets or receipts, paper must be replenished regularly. Having network and power backups, also known as "system redundancy," is key to the successful operation of self-service terminals, as connectivity failures can be a major headache for operators and customers. IT support, whether through technicians, vendor support, or a combination of both, must ensure potential operational issues (such as connectivity failures, power outages, or kiosk malfunctions) are promptly identified and resolved, otherwise performance issues could damage the customer experience. Additionally, businesses and organizations must keep their user content up-to-date to enhance the user experience and ensure content remains relevant to consumers. Keeping content relevant may involve running network applications or videos in cycles.

3. Payment Management: For kiosks that accept payments, consumers now have options to use cash, debit cards, credit cards, contactless tap payments, stored-value accounts, mobile wallets, and cryptocurrencies. Their choice of options will vary based on their personal characteristics and the venues they frequent. Compliance with Payment Card Industry (PCI) standards is a major consideration if you are handling payments. PCI standards are enforced by payment card brands to control cardholder data and reduce credit card fraud. These standards can be challenging for businesses and organizations whose main concern is not managing payments. Therefore, organizations that accept card payments often find it best to have third-party payment providers handle customer payment information. Many operators of payment-accepting self-service kiosks outsource payment processing to third-party players, such as PayPal, Stripe, etc. Third-party processors maintain PCI compliance and ensure that customer payment data is never handled by the self-service kiosk operator. In addition to PCI standards, self-service kiosk operators must also provide payment devices that comply with EMV (Europay, Mastercard, and Visa) standards. Major card brands require unattended contactless (chip and NFC) transactions to comply with EMV requirements. Card brands have shifted the liability for card fraud losses to acquiring institutions, and to operators (or merchants), unless EMV-compliant cards are processed on EMV-compliant payment terminals. While cashless has become the preferred method of payment in most cases, cash remains important for many consumers. Therefore, kiosk operators need to consider cash acceptance based on customer preferences. Advances in cash handling technology can help businesses and organizations automate cash and digitize cash handling processes. Cash-accepting payment kiosks can also eliminate the need for staff to handle any cash payments, thereby reducing risks and increasing efficiency.

According to "2024 Global Self ordering Machines", although McDonald's remains the world's largest self ordering technology deployer with over 130000 installations, both Burger King and KFC have significantly expanded their international self ordering machine deployments, covering countries from Romania to the Philippines.

The usage rate of self-service terminals in the Asia Pacific region and Europe, Middle East, and Africa is rapidly increasing.



The report shows that the installation of self-service terminals in restaurants in the Asia Pacific region has significantly increased, mainly due to the Chinese chain Dexter expanding its restaurant scale by more than double, and Korean brands such as Lotteria, Mom's Touch, and A Twosome Place have also widely deployed self-service terminals at their store network.

In Europe, the Middle East, and Africa, local chain stores and global fast food brands are pursuing digital store models, including self-service terminals; BCHEF in France and Pasibus in Poland have promoted this technology to all restaurants. North American chain stores are going out of the local market, entering Europe, the Middle East and Africa, and opening stores based on self-service terminals, including Taco Bell in the UK, Dunkin 'Donuts in Germany and Pizzahut in Saudi Arabia.

The largest regional self-service terminal market is in the Americas, with over 110000 installations in the United States alone. In addition to international fast food giants, domestic chain stores in the region, such as Shake Shack in the United States, Habibs in Brazil, and Mostaza in Argentina, are also launching this technology.



More and more restaurants are choosing smaller kiosks

Although the largest standing and double-sided self-service terminals continue to be favored by major global chain stores such as McDonald's, small and medium-sized self-service terminals, including tablet based solutions, are showing strong growth worldwide. In fact, information kiosks with screen sizes between 19 inches and 30 inches now occupy half of the global market.



Space and budget constraints mean that countertop self-service terminals and tablets have gained great appeal in local chain restaurants, including Black Sheep Coffee in the UK, Pokawa in France, and Arctic Circle Restaurants in the United States.

Self ordering is crucial for the future of large chain restaurants

With the rise in food prices and labor costs, as well as the fragility of the supply chain, chain restaurants have seen clear business cases of self-service terminal technology as an effective means of cost reduction. Usually, fast food operators also report an increase in average transaction volume due to the installation of self-service ordering machines.

These economic benefits, as well as the customer's demand for the convenience of this technology, have brought enormous potential for future growth to the global self-service terminal market. RBR Data Services predicts that by 2028, nearly 700,000 self-service terminals will be installed worldwide.

Chris Allen, head of global self-service ordering service terminal research at RBR Data Services in 2024, commented, "As global hotel management costs continue to soar and many developed countries plan to raise minimum wages, chain restaurants of all sizes will introduce self-service terminals or expand their existing service scope as a way to rationalize operations and increase transaction value."

Merchant business model



Light meal

Check out before dining, which mainly satisfies the dining scene of buying and leaving immediately. Mainly aimed at fast food restaurants, bakeries, snack shops and other merchants, customers can pick up their meals with a pickup code or receipt after payment.



Heavy meals

Check out before dining, mainly catering to the scene of customers sitting down and dining after arriving at the restaurant, mainly for beef restaurants, fast-food restaurants, Japanese food stores, seafood restaurants, Chinese restaurants / hot-pot restaurants, barbecue restaurants, and other merchants. Provide a full process solution for users, including pre seating (queuing), dining (self-service ordering and payment), kitchen management (grading and ordering).



Bar and Tea-based drink

The vertical segmentation scenario support based on the light meal mode is suitable for milk tea shops and coffee shops;

To provide a convenient point and order interface.



The main use scenario of the self-order system in the catering industry

Self-order kiosk and order system

Self-order kiosk that allows diners to order themselves. Good for saving manpower. Efficient, accurate, save energy and reduce mistakes

The main use scenario of the self-order system in the catering industry

Self-order kiosk and order system

Self-order kiosk that allows diners to order themselves. Good for saving manpower. Efficient, accurate, save energy and reduce mistakes



Queuing Kiosk and the Reservation System

Queuing Kiosk can display a list of orders placed, orders in progress, and orders waiting to be picked up on the queuing call device.

Reduce waiting loss and improve consumption experience.



Back Kitchen KDS (Kitchen Display System)

The rear kitchen efficiency has been greatly improved;

Unified display of orders, multiple orders together to arrange the production, save time

Avoid omissions and errors in manual orders, and conveying orders and delivering wrong meals



Self-order accessories

Back-kitchen display
58/80mm Receipt Printer

80mm Kitchen Order Printer

Cashbox

Labeling Machine

Barcode Scanner

QR Code Scanner

POS Machine



Product

Cost-effective

Stable and easy to use, simple and convenient, quick to learn

The system is stable and reliable, the data is saved in the cloud, and the security is guaranteed

Continuous function improvement, continuous free upgrade



Serve

Store-type after-sales service, 3,000 stores to create a professional service system

Rate advantage is obvious

Capital security is guaranteed

Partner mode

Expert-level project management team

7 * 24 hours online customer service



LKS Self-order System and Background Introduction



1. Based on SaaS architecture, provide an independent customer information management platform.

2. Support customer and store two-level mode (group management), support customers to set their own icons.

3. Support creating a hierarchical view of tree organization for stores.

4. Support categories and product models.





5. Category support:

Category + Product: All products are directly associated with the category, suitable for simple categories such as fast-food restaurants and milk tea shops.

Category + Subclass + Product mode: All products are directly associated with the subcategory, suitable for complex categories in large restaurants;

6. Support category tags, which can be added to categories and displayed in the form of small icons in the upper right corner of category icons, such as "Classic" and other tags.

7. Support product labels, which can be added to products and displayed in the form of small icons in the upper right corner of the product icon, such as "hot selling" and other labels.

8. Product price support: Single price mode: This product has only one price:

Multi portion pricing mode: supports two prices for large/small portions, and three prices for large/medium/small portions.

9. The product supports up to 3 additional attribute settings, such as setting 【 Less sugar, Normal, Sugar rich 】, 【 Slightly spicy, Medium spicy, Abnormal spicy 】, 【 Less ice, normal, Ice Rich 】,【 Small, Medium, Large 】



10. Category and product support

Group unified category + Group unified product: All information of category and product is maintained by the group uniformly:

Group unified category + Store private product: Category information is maintained by the group, product information is maintained by each store independently, and product information between stores is independent;

Store owned category + Store owned products: Category and product information are maintained by the store, and data between stores is independent;

11. Support queuing call machines, which can display a list of orders placed, orders in progress, and orders waiting to be picked up on the queuing call device;

12. Support for kitchen management: Orders placed can be pushed to kitchen equipment, and the kitchen can set the progress of order execution.

Background:

The rise of automation and contactless solutions has significantly impacted industries such as retail, hospitality, and healthcare. With growing demands for faster service, enhanced security, and minimal physical interaction, many businesses are turning to self-checkout kiosks to streamline operations. A new cutting-edge solution has emerged in the form of a wall-mounted, 23.8-inch universal desktop and wall-mounted self-checkout kiosk. This kiosk integrates advanced technologies, including facial recognition and secure payment systems, to provide a seamless user experience. This case study explores how the innovative design of this kiosk is reshaping customer interactions in various business environments.

Challenges:

Before the implementation of the wall-mounted kiosks, businesses faced several challenges:

1. Long Wait Times: Traditional cashier-assisted checkout processes often resulted in long wait times, especially during peak hours. Customers found themselves waiting in line for extended periods, leading to dissatisfaction and abandoned transactions.

2. Labor Shortages: The shortage of qualified retail staff was a growing problem, exacerbated by high turnover rates. This shortage affected service quality, creating bottlenecks at checkout counters.

3. Security Concerns: Traditional payment methods (credit cards, cash) posed security risks, especially with fraud and theft incidents.

4. Health and Safety: With the ongoing global health concerns, there was an increasing demand for touchless solutions that would minimize the need for physical contact between customers and staff.

Solution:

The 23.8-inch universal desktop and wall-mounted self-checkout kiosk were designed as a direct response to these challenges. The kiosk combines facial recognition, secure payment systems, and a user-friendly interface to create an efficient and secure checkout experience.



1. Universal Design: The 23.8-inch screen is optimized for both desktop and wall-mounted installation. Its versatile design allows it to fit seamlessly into various environments such as retail stores, grocery stores, restaurants, and shopping malls.

2. Face Recognition:

- Security: The kiosk uses cutting-edge facial recognition technology to authenticate the user, ensuring that the person using the kiosk is authorized and preventing fraud or misuse.

- Personalized Experience: Once a customer is recognized, the system can automatically pull up their previous shopping history, offer personalized discounts, or provide a more tailored service, creating an enhanced customer experience.

- Touchless Interaction: By leveraging face recognition, the need for physical interaction is minimized, making the entire transaction process more hygienic.

3. Integrated Payment System:

- The kiosk supports various forms of payment, including credit/debit cards, mobile wallets (Apple Pay, Google Pay), and even cryptocurrency, making it versatile and accommodating to a wide range of customers.

- A built-in NFC (Near Field Communication) system allows users to make quick, secure payments by simply tapping their payment method on the kiosk, significantly reducing transaction time.



4.User Interface:

- The kiosk is equipped with an intuitive touch-screen interface that guides customers through each step of the checkout process, from product scanning to payment.

- The interface can support multiple languages, catering to diverse customer bases and enhancing accessibility.

5. Real-time Inventory and Price Updates:

- The system is integrated with the store's backend inventory, ensuring that any changes in stock levels or pricing are immediately reflected on the kiosk, preventing customer frustration due to incorrect pricing or unavailable products.

6. Space-saving and Aesthetic Appeal:

- The wall-mounted design allows businesses to save valuable floor space, especially in areas with limited room. The sleek and modern design enhances the store's overall aesthetics, providing a professional and innovative look.