Self-Ordering System
Self-Ordering System
System Overview
The LKS Self-Ordering System is an intelligent catering management solution based on the SaaS (Software as a Service) architecture, designed to reconstruct traditional catering business processes through digital means. The system integrates self-ordering terminals, kitchen collaboration management, and cloud-based data storage to help catering businesses improve operational efficiency, optimize labor costs, and enhance customer experience. Its core philosophy is "efficiency, accuracy, and flexibility," catering to various catering formats such as light meals, heavy meals, and tea/bar services, meeting the diverse needs of both chain brands and single-store operations.
Design Objectives
Cost Reduction And Efficiency Improvement: Reduce Manual Ordering And Order-Splitting Errors, Lowering Operational Costs.
End-To-End Coverage: Achieve Full-Chain Digital Management From Front-End Ordering, Kitchen Production, To Customer Pickup.
Data-Driven Decision Making: Provide Sales Trends, Inventory Management, And Marketing Strategy Support Through Cloud-Based Data Analysis.
Technical Architecture
Multi-Terminal Compatibility: Supports self-ordering kiosks, mobile apps, tablets, and other devices.
Modular Design: Functional modules can be independently configured to meet different business needs.
Core Functional Modules Analysis
Multi-Scenario Business Models
The LKS system provides customized solutions for different catering formats
Light Meal Model
Applicable Scenarios: Fast food restaurants, bakeries, snack shops, and other "grab-and-go" businesses.
Core Features:
Heavy Meal Model
Applicable Scenarios: Hotpot restaurants, Chinese restaurants, Japanese restaurants, and other dine-in services.
Core Features:
Tea/Bar Model
Applicable Scenarios: Milk tea shops, coffee shops, bars, and other beverage-focused businesses.
Core Features:
Smart Hardware and System Integration
Features
Self-Ordering Terminals
Queuing and Call System
Core Value:
Kitchen Display System (KDS)
Key Features:
List of supporting equipment
Equipment name |
Function description |
58/80mm receipt printer |
Supports dual-copy printing, suitable for food pickup receipts and kitchen order splitting. |
Label machine |
Automatically generates product labels (such as shelf life, ingredient information), suitable for baking and takeaway scenarios. |
Bar-code scanner |
Quickly scan membership codes or coupons to improve cashier efficiency |
POS machine |
Support multiple payment methods, and synchronize transaction data with the cloud system in real time. |
Self-service ordering machine |
Supports multiple languages, and imports dishes to facilitate customers to place orders |
Back kitchen order control center |
Automatically collect orders from ordering equipment and manual counters for unified distribution |
Chef display panel |
Displays orders that have been assigned to chefs, detailed cooking methods |
Queue calling and meal pickup panel |
Displays all order status, including waiting to be cooked, being made, and completed, etc. |
Product and Category Management
Flexible Classification Modes
Simple Classification: Suitable for businesses with straightforward menus (e.g., milk tea shops), directly linking products to primary categories.
Complex Classification: Supports a three-tier structure (category → subcategory → product), ideal for large restaurants (e.g., hotpot restaurants with "soup base," "meat," and "vegetable" subcategories).
Product Advantages and Market Competitiveness
Core Advantages
Competitive Analysis
Comparison with Traditional POS Systems
Comparison dimensions |
LKS system advantages |
Labor cost |
Reduce the need for front desk staff by 50% |
Order accuracy |
Increase to 99.9% |
Customer experience |
Average waiting time reduced by 40% |
Global Agent Recruitment Plan
Types of agency rights
Profit Sharing Mechanism
Tiered Commissions
Annual sales (10,000 USD) |
Rebate ratio |
0-50 |
Pending |
50-100 |
Pending |
100+ |
Pending |
Market Protection
Agent Support System
Qualification Requirements
Application Requirements and Process
Future Development and Industry Outlook
Technology Upgrades: Plans to integrate AI recommendation algorithms for personalized dish suggestions.
Global Expansion: Aims to cover North America, Europe, and Southeast Asia by 2025.
Ecosystem Collaboration: Integrates with delivery platforms and supply chain management systems to build a digital catering ecosystem.