lien Self-Pay Terminal: Innovative Parking Solution

Project Title: lien Self-Pay Terminal: Innovative Parking Solution

Customer Background

lien self-payment terminal machines have revolutionized parking lots. Adapting to an unattended operation model, these machines, like café robots, are able to work around the clock, accepting payments and completing transactions without employee intervention. We installed these terminals in commercial areas, highway rest areas, and parking lots near subway stations to promote contactless payment and provide fast service.

Customer Goals

lien's goal was to create a self-service experience that eliminated the need for face-to-face service and allowed customers to easily complete their parking payments. The terminals needed to have integrated printing capabilities so that customers could access their receipts immediately.

The Challenge

The self-service terminal had to provide easy ordering and payment services. At the same time, it had to ensure that the printing of receipts was fast enough to accommodate customers who were in a hurry to leave. More importantly, the terminal should blend into its environment without disturbing other customers or pedestrians.

The Solution

The terminal is equipped with a 21.5-inch widescreen display to ensure intuitive menu selection and easy payment flow. A built-in 3-inch thermal printer prints receipts in high resolution at speeds of up to 250mm/sec. For semi-outdoor areas such as parking lots, we installed vertical self-service kiosks, while wall-mounted kiosks were used in subway stations to avoid obstructing the flow of customers.

Results and Benefits

The self-service payment terminals significantly reduced labor and administrative costs and directly increased the efficiency and revenue of the parking lot. Accurate order processing and fast receipt printing shortened customer waiting time and increased overall customer satisfaction. Ergonomically designed modular terminals are easily adaptable to various environments, increasing the number of repeat customers and expanding business accessibility.

lien Self-Pay Terminal: Revolutionizing the Parking Service Experience

Customer Background and Needs

lien is committed to providing convenience and efficiency for busy modern life. Borrowing from the Korean model of unmanned cafes, lien introduced self-payment terminal machines in the parking service area. These machines introduce an unattended management model for parking lots, handling vehicle entry and exit 24/7 through fully automated operations with no human intervention at all. We have deployed these terminals in busy urban business districts, on-the-go highway rest areas, and next to fast-paced subway stations to promote a more convenient, no-touch consumer culture!

Goal and Vision

As technology advances and customer behavior changes, lien's goal is to create a parking payment system that is efficient, convenient, and requires no human intervention. The terminal was designed with the user experience in mind, with the goal of streamlining the payment process and speeding up the efficiency of vehicle flow, with the ultimate goal of allowing motorists to enjoy a fast and stress-free parking experience.