Case Study: Enhancing Theater Efficiency with a Smart Ticketing Kiosk
2025-06-19
We provided a compact yet powerful 12.1-inch self-service ticketing kiosk, specifically designed for high-traffic cinema and concert hall environments.
This floor-standing unit featured:
- QR Code Scanner for easy retrieval of online tickets
- ID Card Reader to support government ID verification
- Membership Card Module for VIP customer engagement
- Ticket Vending Port with high-speed thermal printer
- Capacitive Touchscreen and Built-in Camera for interactive and scalable user experiences
The kiosk was seamlessly integrated with Damai’s ticketing API, ensuring real-time ticket validation and issuance.
Conclusion
By deploying our 12.1-inch smart ticketing kiosks, the client successfully streamlined their ticket distribution workflow and significantly improved customer satisfaction. The solution has now been rolled out across multiple venues and is being considered for broader national implementation.
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