Shop Best Restaurant Self Ordering Kiosk in LKS Kiosk

Wednesday, December 13, 2023, New York - Customers at Stew Leonard's grocery store in Palisades, New Jersey, are using self-checkout kiosks. As retailers navigate through one of the busiest times of the year, self-checkout faces various challenges.

New York (AP) - The promise of self-checkout is enticing: customers can scan and bag their own items to avoid long lines, workers can be freed from mundane tasks, and retailers can save on labor costs. But along with all that has come since the introduction of self-checkout, there are issues: customers complain about clunky technology issuing mysterious error codes, workers must stand around monitoring humans and machines, and retailers grapple with theft. Self-checkout was first tested in supermarkets in the late 1980s and gained momentum 20 years ago. But three years ago, grocers ramped up efforts to address the severe labor shortages brought on by the pandemic. Nevertheless, self-checkout hasn't disappeared, especially as labor shortages persist. And many people like it. A 67-year-old woman says she enjoys shopping at Stop & Shop because of its "scan and go" technology, allowing her to scan items with a device while shopping and then tally up the bill. She can pay at either a self-service terminal or a staffed checkout. Retailers have been adding cameras or sensors to checkout kiosks to monitor shoppers. For example, Kroger has deployed artificial intelligence technology in most stores, which triggers alerts when issues arise. For instance, if a shopper fails to successfully scan a particular item, the system will flag the error on the screen and prompt the customer to rectify it themselves. If the customer is unable to resolve the issue independently, a beacon above the self-checkout station will flash to attract the attention of staff. More advanced technologies have been making strides. Bernadette Christian, 59, works at Giant Food in Clinton, Maryland, overseeing six self-service stations. She says she doesn't dare help or confront shoppers, who she says have become angrier since the pandemic. "For us, when cashiers would be easy, and a lot safer in today's world," she said.

With the ongoing global movement towards cannabis legalization, the cannabis industry is witnessing a revolutionary transformation. In this wave of change, a new retail experience is rapidly emerging: cannabis self-service kiosks.

Recently, a technology company named "GreenTech" has launched a groundbreaking cannabis self-service kiosk in California, offering cannabis consumers an unprecedented level of convenience and innovation. This self-service kiosk is designed similar to traditional self-checkout counters but is specifically tailored for the sale and distribution of cannabis products.

Christopher Smith, CEO of "GreenTech," stated, "We believe that cannabis self-service kiosks will be the future of cannabis retail. Not only does it provide consumers with a more private and convenient shopping experience, but it also helps retailers improve efficiency and reduce labor costs."

Convenient Operation

Using the cannabis self-service kiosk is straightforward. Customers simply need to undergo identity verification and then select the cannabis products they wish to purchase. The kiosk is equipped with intelligent recognition systems to ensure compliance with local regulations and offers a range of additional services and product options. It features highly intelligent recognition systems capable of automatically identifying different types of cannabis products and ensuring compliance with local laws and regulations.

In addition to selling cannabis products, this kiosk also provides a range of additional services, such as the sale of cannabis accessories, health consultations, and product recommendations. Furthermore, customers can also purchase cannabis-related accessories and gifts, such as straws, mouthpieces, and T-shirts, through the kiosk.

Smart Technology

The cannabis self-service kiosk adopts highly intelligent technologies such as identity verification systems, product recognition systems, and payment systems to provide consumers with a secure and convenient shopping experience. Moreover, the kiosk offers health consultations and product recommendations, providing consumers with more choices.

Emily Jones, Chief Technology Officer of "GreenTech," said, "Our goal is to leverage the latest technological innovations to bring more intelligent and convenient retail solutions to the cannabis industry. We believe that cannabis self-service kiosks will become an essential tool for cannabis retailers, creating more business opportunities and profits for them."

Market Prospects

Currently, this cannabis self-service kiosk has been piloted in multiple cannabis retail stores in California and has been warmly welcomed by consumers. It is reported that the company plans to expand the deployment of this kiosk to more cannabis legalization states in the coming months to meet the growing market demand.

In summary, the introduction of cannabis self-service kiosks signifies a significant step towards modernizing cannabis retail. With the continued popularity of this new retail format, cannabis consumers will enjoy a more convenient and secure shopping experience, while cannabis retailers will stand out in the competitive market, capturing more market share and profits.

Project Name: (Pearl River Tour) Guangzhou City Explorer - Meituan Travel Self-service Ticket Vending and Picking Machine

Project Background & Client Description:

Guangzhou, as an important transportation hub and cultural center in southern China, attracts a large number of domestic and international tourists every year. In order to enhance the visitor experience and simplify the travel process, in response to the growing demand for travel in Guangzhou and to enhance the visitor experience, Meituan Travel deployed outdoor-use all-in-one ticket-selling and pick-up kiosks for popular attractions and transportation hubs in the city. The main purpose of these kiosks is to streamline the travel process, reduce waiting time in line, and make it easier for travelers to access attraction tickets and related services.



Case Topic and Technology Introduction:

The self-service ticket kiosks are weather-resistant and designed to adapt to a variety of outdoor environmental conditions, ensuring uninterrupted operation of the devices throughout the year. These devices not only integrate ticketing and collection functions, but also have the following features:

Water and Dust Resistance: Ensures that the machine can operate in all weather conditions.

Vandal-resistant construction: Designed to withstand external impacts to safeguard the machine and internal components.

Solar Panel Power: Adding solar panels as an auxiliary power source improves energy efficiency.

























Technical Challenges:

Durability: The machine needed to be able to withstand the heat, rain and humidity of the outdoors for a long period of time.

Security: Protecting the machine from vandalism and preventing data leakage are key considerations.

User Interaction Experience: Maintaining screen readability in outdoor environments with complex lighting.

The core of the project is to solve the problems of inefficiency and long waiting time of visitors through technological innovation. The kiosks are equipped with advanced touch screen technology, responsive software interfaces, and multilingual support to ensure ease of use for users from different backgrounds.



Specific solutions and application scenarios:

Optimized location deployment: Reasonable placement at crowded entrances and exits and around attractions, easy for visitors to access and operate.

Diversified payment options: Support cash, bank cards and various electronic payment methods to meet the needs of different visitors.

Instant information update: Provide real-time weather information, attraction dynamics, etc. to increase visitors' interactive experience.

Utilization Effect and Revenue Impact:

The introduction of self-service ticket machines significantly improves the speed of tourists entering the attractions, solves the problem of long queues during peak hours, and greatly improves the satisfaction of tourists. At the same time, the multi-functional design of the machine makes the management more efficient and reduces operating costs.



Actual results and benefits:



Easy and fast operation: Visitors can purchase and collect tickets in a few simple steps, with the whole process taking less than a minute on average.

Adaptable to the environment: Machines are stable in all weather conditions, reducing maintenance frequency.

Enhanced Visitor Experience: Reduced waiting time allows visitors to spend more time enjoying the tour.

Customer Feedback and Reviews:

Visitor feedback indicated that the self-service ticket vending machines greatly facilitated their travel, especially during the busy tourist season. The management also recognized the efficient, low-maintenance solution and plans to expand the self-service to more areas.

Project name: Self-service payment terminal for the underground parking lot of a large shopping mall



Client Description

The client's application scenario is at the entrance and exit of the underground parking lot of the shopping mall, where drivers can self-service entry registration and exit payment at the entrance and exit of the road gates, which reduces the investment of staff costs and is simple, fast, and convenient. The shopping mall has a high flow of people and requires fast and stable operation of the equipment modules.



Customer Objective

The product is placed in outdoor use, the whole machine should meet the requirements of the outdoor environment, waterproof, dustproof, and explosion-proof;

The product has different operators, each responsible for the management of different modules, the need to make the body up and down into a split, the upper and lower parts of the management can be separated, the maintenance of the selection of the key does not open;

This is an underground parking lot, the entrance is downhill into the garage, the exit is uphill out of the garage, according to the scene customize the body of the appropriate height, convenient for the owner to sit in the car operation;

The parking lot entrance and exit are dimly lit at night, so the body needs to add light elements.



Challenges

LOGO elements on the cabinet need to be hollowed out, using acrylic to carve out the shape of the LOGO and mounted in the position of the cabinet, acrylic LOGO must be flush with the enclosure, the requirements of the acrylic carved out of the LOGO and the position of the body hollowing out the size of the body to maintain consistency, the assembly of personnel should be careful enough to do carefully and conscientiously, and the acrylic LOGO can be transmitted to the effect of the light.

Peak hour data processing: to ensure that the system can operate stably during high traffic hours, and quickly deal with a large number of transactions.

User interface friendliness: design an interface that users of all ages can easily use.

System security: Ensure the data security of the payment process and prevent any kind of data leakage.



Specific solution

Considering the use of the outdoor environment, the screen adopts 1000 lumens high-brightness touch one-piece screen with anti-glare treatment on the glass and a light-sensitive regulator is added so that the screen will automatically adjust the brightness according to the environment;

The whole chassis is made of 1.5mm galvanized plate + outdoor powder spraying, all the inner side of the chassis is affixed with a heat insulation layer, and waterproof strips are added at the door joints of the chassis to prevent water from seeping into the inner side from the door joints; each module is individually designed with a waterproof structure, so that even if the water seeps into the inner side, it can still be discharged through the drainage channel, and the double-layer waterproof structure guarantees the stable operation of the internal electronic modules;

To solve these problems, the shopping center management introduced self-service bill payment terminals. These terminal technologies include:

Automatic License Plate Recognition: Automatically calculates parking time and fees through license plate recognition technology.

Multiple Payment Options: Supports multiple payment methods such as credit cards, debit cards, and mobile payments (e.g., Apple Pay, WeChat Pay, Alipay).

Touch screen interface: Provides a clear and concise user interface that is easy to operate and supports multiple language options, including local language and English

Optimized License Plate Recognition Algorithm: Upgrades the license plate recognition system to improve recognition accuracy and processing speed, reducing errors and delays.

Enhanced Payment Security Measures: Introduces end-to-end encryption technology to ensure the security of all payment data.

Customer Feedback System: Instant feedback option at each terminal, allowing customers to provide feedback during use to optimize the system continuously.

Application design board innovation and practical needs:

Energy Saving Mode: The terminal automatically shifts to low energy mode during off-peak hours to reduce energy consumption.

Emergency Support Button: Provides users with the option to call for support at the touch of a button, ensuring immediate assistance in the event of a problem.



Application effect and revenue impact



The ergonomic modular parking lot self-service terminals are suitable for a variety of gate entrance/exit environments, meeting customer needs, enhancing the user experience, and expanding accessibility.

The introduction of self-service payment terminals greatly accelerated the payment process, reducing the average processing time from 5 minutes to 1 minute. Customer traffic management in the parking lot was significantly improved, especially during peak shopping periods. On the management side, significant operational cost savings have been realized by reducing the number of human resources required.

AI and data are critical tools for success In a subject familiar to data scientists

The vast amount of customer and operational data that modern technology (including POS systems, analytics stacks, security systems, etc.) can generate may be both useful and overwhelming. Any amount of data is only available when it becomes actionable information, so make sure (a) your systems can communicate with each other, (b) they are generating useful output, and (c) you are sharing data fairly and complying with regulations between your operations and partner ecosystems. That's why careful selection of software stacks and partners is an integral part of success.

Micro-markets are key to self-service success According to Phil Deckers

Director of Technology Solutions at global convenience service provider Sodexo InReach, in a post-COVID world, micro-markets are gaining ground, with data and AI playing a crucial role in optimization. AI has proven to be a crucial tool that can handle all this data and combine it with geographical, demographic, Nielsen, and IRI marketing data to gain insights, enabling scientific experimentation for product optimization and new strategies. "Data-driven decision-making" has long been a mantra in the IT world.

Retail self-service is on the rise Especially for large retailers

as other departments are asked to "fill in" kiosk needs, rather than being led by executives dedicated to kiosks, "finding someone who is focused on what you're trying to accomplish in what you sell is very difficult; it's always someone else's job. In the grocery and restaurant space, linking your self-service terminals to your brand's loyalty program is an effective way to bring reciprocal customer traffic back to your stores; however, if the relevant departments are not streamlined in this way, you will feel a headache." "Right now, you just plug them in and leave, and then you hope for the best, and sometimes it works very well. But, clearly, the future is integration with retailers, and I'll use Kroger again, [a brand with one of the most successful loyalty programs]." How do you plug in? Savvy self-service terminal operators need to know how to build relationships with the right people and departments in the retailers (or chain restaurants) they work with while striving for a simplified future.



Finding a Balance Between Self-Service and Warmth



A few days ago, I was looking at a coffee solution where you have your beans to cup, and you have your barista on-site. If my barista is going to make the same four drinks as the beans to cup, why do I have someone there? It's about doing the habitual things, it's about putting a smile on someone's face. This is where you get this balance, using your grab-and-go as a disruptor. It's a great use for expansion. Or leverage markets to expand your footprint, as you don't need everyone to come to one place, but you can do a distributed market across the whole campus.




























全球便利服务提供商索迪斯 InReach 技术解决方案总监表示，在后疫情时代，微型市场正在取得进展，数据和人工智能在优化中发挥着至关重要的作用。