Introducing the TULIP Self-Service Ordering Kiosk: Smarter Ordering for Modern Businesses

September 2026 | New Product Launch

As restaurants, cafés, retail stores, and other service businesses continue to look for faster and more efficient ways to serve customers, self-service technology is becoming an increasingly important part of the customer experience.

We are excited to introduce our new TULIP Self-Service Ordering Kiosk, a configurable self-service solution designed to streamline ordering, payment, code scanning, and receipt printing in high-volume environments.

Available in 27-inch and 32-inch configurations, TULIP combines a large portrait touchscreen, fast processing, integrated payment options, barcode scanning, thermal printing, and optional camera recognition in one compact kiosk.

Designed for Faster, Smarter Self-Service

TULIP is built around one simple goal: make self-service easier for both customers and operators.

From selecting products to completing payment and receiving a receipt, the kiosk integrates multiple functions into a single terminal.

It can be configured for different business scenarios, including:

• Restaurants
• Cafés
• Retail stores
• Food courts
• Fast-service environments
• Other self-service applications

The modular hardware platform also allows businesses to configure the system according to their software, payment, and operational requirements.

Two Display Sizes for Different Business Environments

TULIP is available in two display configurations:

27-Inch Self-Service Kiosk

The 27-inch version has a more compact footprint and is suitable for locations where floor space is limited while still requiring a large interactive display.

32-Inch Self-Service Kiosk

The 32-inch version provides a larger interface for businesses that want more visual space for menus, product categories, promotions, and ordering information.

Both versions feature a 1920 × 1080 Full HD portrait display.

This gives businesses flexibility when selecting a kiosk according to their available space and customer interaction requirements.

10-Point PCAP Touchscreen for Smooth Interaction

The TULIP kiosk uses a 10-point projected capacitive (PCAP) touchscreen with a response time of less than 10 ms.

This allows customers to quickly browse menus, select products, customize orders, and navigate through the interface.

For self-service environments, a responsive touchscreen is particularly important because customers should be able to complete their transactions without unnecessary waiting.

Fast 1D & 2D Code Scanning

TULIP integrates a 1D/2D barcode scanner with a 640 × 480 CMOS sensor.

The integrated scanner supports fast code recognition and can be used for applications involving:

• 1D barcodes
• 2D QR codes
• Digital coupons
• Membership identification
• Order or ticket verification
• Other code-based self-service workflows

By integrating the scanner directly into the kiosk, businesses can create a smoother customer journey without requiring a separate scanning device.

Integrated 80 mm Thermal Receipt Printer

The kiosk can also be equipped with an integrated 80 mm thermal receipt printer.

With an automatic cutter and printing speed of more than 200 mm/s, the printer is designed for efficient daily operation.

Customers can complete their orders and receive printed receipts directly from the kiosk, helping reduce additional steps at the service counter.

Flexible Payment Options

Modern customers expect convenient payment methods, and TULIP is designed with payment flexibility in mind.

Depending on the project configuration, the kiosk can support:

• Card payment
• Contactless payment
• QR-based payment

This allows the kiosk to be integrated into different payment environments and adapted to local payment requirements.

Payment hardware and integration can be configured according to project requirements.

Windows or Android: Choose the Platform for Your Project

Different businesses have different software requirements.

That's why TULIP supports two system platform options:

Windows

The Windows configuration uses:

• Intel Core i3 4th Gen processor
• 4 GB RAM
• 128 GB SSD
• Windows 11 64-bit

Android

The Android configuration uses:

• RK3566 processor
• 2 GB RAM
• 16 GB storage
• Android 11

This platform flexibility makes TULIP suitable for different software environments and self-service applications.

Dual-Lens Camera for Smarter Recognition

The TULIP kiosk can be configured with a 2 MP dual-lens camera combining RGB and near-infrared capabilities.

The camera can support recognition-related functions and contribute to a more intelligent self-service experience.

This provides additional possibilities for businesses that want to incorporate camera-based applications into their kiosk solutions.

Built for Restaurants, Cafés and Retail

TULIP is not limited to one specific application.

Its configurable hardware platform makes it suitable for a variety of commercial environments.

Restaurants

Customers can browse menus, select dishes, complete payment, and receive receipts without waiting at a traditional counter.

Cafés

The kiosk can help simplify ordering during busy periods and provide an additional ordering channel.

Retail

The large touchscreen, barcode scanner, payment options, and printer provide a flexible platform for self-service retail applications.

High-Volume Service Environments

For businesses handling a large number of customer transactions, self-service kiosks can provide an additional service channel and help streamline the ordering process.

Compact Footprint, Flexible Deployment

TULIP is designed to provide a relatively compact self-service solution while maintaining a large portrait display.

The two configurations provide different dimensions:

32-inch configuration

• Height: approximately 1750 mm
• Width: approximately 450 mm
• Depth: approximately 360 mm

27-inch configuration

• Height: approximately 1650 mm
• Width: approximately 450 mm
• Depth: approximately 360 mm

This allows operators to select the screen size that fits their location and customer flow.