Sinopec Yichang führt effiziente Selbstbedienung ohne Warteschlangen beim Einkaufen und Tanken im Convenience-Store ein
All-in-one Self-service Equipment Fully Deployed at Yichang Area Gas Stations, Providing Fast Recharge, Settlement and Invoicing Services
In today's modern world where the pace of life is constantly accelerating, Yichang Sinopec has responded to consumer demand by introducing new integrated self-service kiosks to provide vehicle owners with a more convenient and efficient refueling experience. The use of these devices not only reduces queuing time, but also improves the overall service quality of gas stations.
Overview of the new service: the appearance design and functional features of the self-service equipment and how it simplifies the top-up, settlement and invoicing processes.
The introduction of new all-in-one self-service devices has revolutionized the traditional service process at gas stations. Modern in appearance and made of durable materials, these devices with large full-screen touch displays are not only visually appealing, but also user-friendly. Thanks to their intuitive user interface design, even first-time customers can get started quickly.
In terms of functional features, the kiosk revolutionizes the way customers stay at the gas station. It integrates a number of service functions: customers can complete top-ups, settle payments, issue electronic invoices, and purchase convenience store goods directly through touch-screen operation. In addition, the device also supports self-service authorization code generation, allowing customers to complete the authorization process before refueling on their own without the assistance of service personnel.
More prominently, the device's top-up function supports a variety of payment methods, ranging from traditional cash and bank cards to more modern mobile payment means, such as code-sweeping payment, to ensure that different customers' payment preferences are met. At the same time, the integrated design of the payment and invoicing process allows all steps from service selection to final receipt printing to be completed within seconds, greatly reducing customer waiting time. For the invoicing function, customers can choose to receive electronic invoices, further reflecting Sinopec's commitment to environmental protection and adaptation to modern consumption habits.
The kiosk also pays special attention to security, ensuring that each transaction meets the highest data protection standards to safeguard customer information. Combining all these features, this self-service device from Sinopec not only improves the operational efficiency of gas stations, but also provides a more convenient and secure service experience for customers.
User Experience: The story can tell the story of one or several car owners using the new device, how they evaluate this new way of shopping and refueling, and how much time it saves them.
Technical Background: Describe the process of Sinopec's cooperation with PCCW in developing this device, including its technical advantages and ease of operation.
Service Efficiency Improvement: Statistics and before-and-after comparisons show how the kiosk has improved service efficiency and customer satisfaction at the gas station.
Future plans: Describe Sinopec Yichang's future plans to increase the scope of self-service equipment deployment and how it will further optimize customer experience.
The person in charge of Sinopec Yichang Branch said that it will further increase the scope of placement according to the actual situation at a later stage, so that inbound customers can experience better and more efficient services. It is reported that the province has now added integrated kiosks at nearly 300 gas stations.
Emphasizing Sinopec's emphasis on customer experience, and looking forward to how this service model will drive the industry forward in the future.
