Guide to Shop Check in Kiosk in LKS Kiosk

These technologies not only significantly enhance the customer experience but also redefine the standards for efficient service. This article explores how these two devices collaborate to shape the operational landscape of modern restaurants.

Key Points: Globally, the food service industry is rapidly adopting self-service ordering kiosks and intelligent checkout systems to meet the growing demands and operational pressures. These devices, with their modern interfaces and highly automated functionalities, bring unprecedented operational efficiency and customer satisfaction to restaurants.

Breakthrough of Self-Service Ordering Kiosks: Self-service ordering kiosks allow customers to independently place orders without waiting for a server, significantly reducing order time and alleviating front-desk workload. Customers can customize their orders based on their preferences and requirements, thereby enhancing order accuracy and personalization.

Innovation of Intelligent Checkout Systems: Intelligent checkout systems integrate various functions such as payment processing, inventory management, and customer data analysis, becoming an indispensable smart assistant for restaurants. Through real-time data analysis, restaurant managers gain insights into sales trends and customer preferences, allowing for more precise adjustments to marketing strategies and inventory configurations.

Outlook on Industry Applications: From fast-food establishments to high-end restaurants, self-service ordering kiosks and intelligent checkout systems are redefining the customer service paradigm. These devices not only enhance the dining experience for customers but also help restaurants optimize manpower allocation, freeing up staff from repetitive cashier tasks to focus on providing higher-quality customer service.

Challenges and Opportunities: While self-service ordering kiosks and intelligent checkout systems offer many conveniences, their implementation and maintenance also present certain challenges, such as the need for technical training, initial investment costs, and data security issues. However, for food service enterprises willing to invest in technology, these challenges are worthwhile, as the long-term introduction of these technologies will greatly improve operational efficiency and customer satisfaction.

With the continuous development of technology, self-service ordering kiosks and intelligent checkout systems have become driving forces for the transformation of the modern food service industry. They not only optimize daily operational processes but also enhance the overall dining experience for customers. Looking ahead, these technologies will continue to play an increasingly important role in the global food service industry, helping restaurants stay ahead in a fiercely competitive market.

In response to the growing demand for digital transformation in the food service industry, a new 23.8-inch economical rose gold wall-mounted/desktop universal ordering kiosk has been officially launched. This innovative kiosk not only offers high performance but also combines a stylish design, making it an attractive choice for restaurants looking to enhance their customer experience while maintaining cost-efficiency.

Perfect Blend of Affordability and Style

Featuring a sleek 23.8-inch HD touchscreen, this self-ordering kiosk delivers an exceptional visual experience and smooth user interface. The rose gold finish adds a touch of elegance, making it a standout piece in any modern restaurant setting. Its sophisticated design appeals to both large-scale dining venues and intimate cafés, providing a visually pleasing and functional addition to the decor.

Versatile Design: Wall-Mounted and Desktop Modes

This kiosk offers a dual installation option: wall-mounted and desktop, allowing it to adapt to various restaurant settings. The wall-mounted design saves valuable table space, ideal for high-traffic fast food chains and quick-service restaurants, while the desktop mode provides a user-friendly experience for smaller establishments. This flexibility makes it suitable for a wide range of dining environments.

Advanced Features for Enhanced Efficiency

Beyond its stylish appearance, this kiosk is packed with powerful hardware and smart features. It is powered by a high-performance processor, ensuring quick responses to user inputs and reducing wait times. Customizable user interfaces allow restaurants to tailor the display to match their menu and branding, offering a seamless ordering process. Additionally, the kiosk supports multiple language options, catering to diverse customer bases.

The kiosk seamlessly integrates with restaurant management systems, allowing real-time order syncing, minimizing errors, and boosting operational efficiency. Restaurant owners can easily track order statuses and optimize workflows through a user-friendly back-end system.

Efficient Payment Options

This kiosk is equipped with multiple payment options, including QR code payments, credit card transactions, and mobile wallet integrations, ensuring customers can pay using their preferred method. The device also supports refund and order modification functions, providing a smoother and more flexible transaction process, which enhances customer satisfaction.

Empowering the Digital Transformation of the F&B Industry

As the foodservice industry continues to embrace automation and digitalization, self-ordering kiosks have become essential tools for many restaurants, fast-food chains, and cafés. The introduction of the 23.8-inch economical rose gold kiosk caters to the growing need for cost-effective, high-quality technology, while also driving smart dining experiences forward.

Industry experts believe this new kiosk marks a significant step in improving both customer service and operational efficiency within the F&B sector. By leveraging automation and digital solutions, restaurants can reduce labor costs, minimize errors, and offer customers a faster, more personalized dining experience.

Conclusion:

The 23.8-inch economical rose gold wall-mounted/desktop universal ordering kiosk is a stylish and functional solution that meets the needs of modern dining establishments. With its sleek design, versatile installation options, robust features, and seamless payment system, it is set to play a pivotal role in the ongoing digitalization of the restaurant industry. As more businesses turn to self-ordering technology, this kiosk is poised to become a key player in enhancing both service efficiency and customer satisfaction.

Background

City Mall, a prominent shopping center in a bustling urban area, had been facing multiple challenges in its parking management and advertising strategies. As the mall grew in popularity, the volume of visitors increased, leading to congestion at the parking payment kiosks. Long queues were common, especially during peak shopping times, leading to customer frustration and a negative experience. Furthermore, while the mall had a variety of retail stores and dining options, it lacked an effective and integrated way to promote special offers and events.

The management team at City Mall recognized an opportunity to solve both issues with one innovative solution: an integrated self-service payment kiosk with a dynamic advertising display. This new technology was intended to streamline the payment process while also providing an effective platform for advertising and marketing.

Solution

City Mall partnered with [Kiosk Solution Provider] to implement an all-in-one payment and advertising solution: the 15-inch self-service payment kiosk with a 43-inch digital advertising display. This kiosk was installed in high-traffic areas, including the parking lot entrance, near escalators, and at various mall intersections.

Key Features of the Solution:

Self-Service Payment Functionality:

15-inch Touchscreen Interface: The kiosk features an easy-to-use 15-inch touchscreen that allows customers to quickly pay for parking. The interface supports multiple payment methods, including credit/debit cards, mobile wallets (Apple Pay, Google Pay), and QR codes.

Real-Time Parking Availability: The system displays real-time parking space availability, allowing customers to see where spaces are available in the lot, reducing the time spent searching for a spot.

Speed and Convenience: The kiosks streamline the payment process by offering contactless, cashless transactions, minimizing wait times and improving the flow of vehicles entering and exiting the mall parking area.

Dynamic Advertising Display:

43-inch High-Resolution Display: Above the 15-inch payment screen, the 43-inch digital display serves as a digital billboard for advertising content, such as mall events, seasonal sales, or promotions by local retailers.

Remote Content Management: Mall management can remotely update and schedule content to be shown on the advertising display, ensuring that the right messages are delivered at the right time. Advertisers can take advantage of the flexibility to change promotions quickly, target specific times, or update content based on real-time data.

Engaging Visuals and High Impact: The large screen allows for high-impact advertising that grabs the attention of mall visitors, whether they are parking, walking to the mall entrances, or standing in common areas.

Multi-Use Functionality:

By integrating both payment functionality and advertising into a single unit, the mall streamlined its infrastructure and reduced space requirements. This also reduced maintenance costs compared to running separate systems for parking and advertising.

Multi-Use Functionality:

By integrating both payment functionality and advertising into a single unit, the mall streamlined its infrastructure and reduced space requirements. This also reduced maintenance costs compared to running separate systems for parking and advertising.

Weather-Resistant Design:

Built with outdoor use in mind, the kiosks were designed to withstand various weather conditions, making them ideal for placement in the parking lot and other outdoor areas.

Multilingual Support:

To cater to the diverse customer base, the kiosks support multiple languages, providing a seamless experience for both local and international visitors.

Results

1. Improved Customer Experience:

Reduced Wait Times:

The self-service payment kiosks reduced parking payment wait times by 40%, helping visitors move in and out of the mall more quickly and efficiently. 

2. Increased Revenue through Advertising:

The 43-inch advertising displays created a new revenue stream for the mall, as local businesses and retailers rented digital advertising space. Retailers saw an average 15% increase in foot traffic during the periods when their ads were displayed, with several retailers reporting higher in-store sales during promotional periods.

Increased Sales for Mall Events:

The mall used the kiosks to promote special events, seasonal sales, and limited-time offers. Event-related content on the advertising screens drove significant foot traffic, increasing attendance by 20% during special mall events such as holiday sales and live performances.

3. Operational Efficiency:

Cost Reduction:

The integrated kiosks reduced the need for separate advertising displays, printed flyers, and manual payment machines. This cut down on both infrastructure and maintenance costs, with the mall saving approximately 15% annually on operational expenses.

Remote Management and Flexibility:

The content management system allowed for seamless remote updates of both parking payment settings and advertising content. Mall staff no longer needed to update posters manually or be present to switch out ads, saving time and ensuring that content was always up-to-date and relevant.

4. Enhanced Brand Visibility for Local Retailers:

Targeted and Dynamic Advertising:

Retailers were able to target their ads based on time of day, season, or specific mall events, giving them more flexibility and control over their marketing campaigns. Ads for sales, new product arrivals, and in-store promotions reached a wider audience, increasing retailer visibility and engagement.

Challenges and Solutions

Customer Familiarization with Self-Service:

Initially, some customers, particularly older visitors, were unfamiliar with the self-service kiosks. To mitigate this, the mall provided instructional signage at each kiosk and offered staff assistance during peak times. As the kiosks became more familiar, customer adoption rates increased significantly.

Conclusion

The 15-inch self-service payment kiosk with 43-inch advertising display has proven to be a game-changing solution for City Mall. Not only has it improved the parking payment experience for visitors, but it has also provided a dynamic, engaging advertising platform for retailers and a new revenue stream for the mall.

The integration of payment functionality with advertising content in one seamless unit has streamlined operations, reduced costs, and enhanced both customer satisfaction and retailer engagement. As City Mall continues to expand and innovate, the kiosks will remain a central part of their strategy to improve efficiency, customer experience, and profitability.

Meet LKS delightful and easier self-order solution.

 Merchant business model

Light meal

Check out before dining, which mainly satisfies the dining scene of buying and leaving immediately. Mainly aimed at fast food restaurants, bakeries, snack shops and other merchants, customers can pick up their meals with a pickup code or receipt after payment.

Heavy meals

Check out before dining, mainly catering to the scene of customers sitting down and dining after arriving at the restaurant, mainly for beef restaurants, fast-food restaurants, Japanese food stores, seafood restaurants, Chinese restaurants / hot-pot restaurants, barbecue restaurants, and other merchants. Provide a full process solution for users, including pre seating (queuing), dining (self-service ordering and payment), kitchen management (grading and ordering).

Bar and Tea-based drink

The vertical segmentation scenario support based on the light meal mode is suitable for milk tea shops and coffee shops;

To provide a convenient point and order interface.

The main use scenario of the self-order system in the catering industry

Self-order kiosk and order system

Self-order kiosk that allows diners to order themselves. Good for saving manpower. Efficient, accurate, save energy and reduce mistakes 

Queuing Kiosk and the Reservation System

Queuing Kiosk can display a list of orders placed, orders in progress, and orders waiting to be picked up on the queuing call device.

Reduce waiting loss and improve consumption experience.

Back Kitchen KDS (Kitchen Display System)

The rear kitchen efficiency has been greatly improved;

Unified display of orders, multiple orders together to arrange the production, save time

Avoid omissions and errors in manual orders, and conveying orders and delivering wrong meals

Self-order accessories

Back-kitchen display
58/80mm Receipt Printer

80mm Kitchen Order Printer

Cashbox

Labeling Machine

Barcode Scanner

QR Code Scanner

POS Machine

Product

Cost-effective

Stable and easy to use, simple and convenient, quick to learn

The system is stable and reliable, the data is saved in the cloud, and the security is guaranteed

Continuous function improvement, continuous free upgrade

Serve

Store-type after-sales service, 3,000 stores to create a professional service system

Rate advantage is obvious

Capital security is guaranteed

Partner mode

Expert-level project management team

7 * 24 hours online customer service

LKS Self-order System and Background Introduction

1. Based on SaaS architecture, provide an independent customer information management platform.
2. Support customer and store two-level mode (group management), support customers to set their own icons.
3. Support creating a hierarchical view of tree organization for stores.
4. Support categories and product models.

5. Category support:

Category + Product: All products are directly associated with the category, suitable for simple categories such as fast-food restaurants and milk tea shops.

Category + Subclass + Product mode: All products are directly associated with the subcategory, suitable for complex categories in large restaurants;

6. Support category tags, which can be added to categories and displayed in the form of small icons in the upper right corner of category icons, such as "Classic" and other tags.
7. Support product labels, which can be added to products and displayed in the form of small icons in the upper right corner of the product icon, such as "hot selling" and other labels.
8. Product price support: Single price mode: This product has only one price:

       Multi portion pricing mode: supports two prices for large/small portions, and three prices for large/medium/small portions.

9. The product supports up to 3 additional attribute settings, such as setting 【 Lesssugar, Normal, Sugar rich 】, 【 Slightly spicy, Medium spicy,Abnormal spicy 】, 【 Less ice, normal, Ice Rich 】,【 Small, Medium, Large 】

  10.Category and product support

Group unified category + Group unified product: All information of category and product is maintained by the group uniformly:

Group unified category + Store private product: Category information is maintained by the group, product information is maintained by each store independently, and product information between stores is independent;

Store owned category + Store owned products: Category and product information are maintained by the store, and data between stores is independent;

11. 11. Support queuing call machines, which can display a list of orders placed, orders in progress, and orders waiting to be picked up on the queuing call device;
12. Support for kitchen management: Orders placed can be pushed to kitchen equipment, and the kitchen can set the progress of order execution.